Master Service Agreement (CE Applications)

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1. PROJECT PHASES & START DATES

There are 4 project phases as described on the next page. The Milestone Start Dates for Project Phases 2-4 are estimated on the Project Plan per each phase’s Milestone Deadline. If one phase has been completed before the Milestone Deadline, then the Milestone Start Date for the next project phase will be advanced and will begin using the revised starting date

2. PROJECT MILESTONE DEADLINES

Each project phase will have a corresponding Milestone Deadline. These deadlines are the dates established by CACFP Solutions for all parties to complete the steps required of them during that phase. If the next phase begins earlier than the estimated date, the Milestone Deadlines will still always remain what is published on the Project Plan or what is published below, whichever is shorter:

Phase 1: Initial Submission: 14 days from effective date.
Phase 1: Final Acceptance of Docs: 21 days from effective date.
Phase 2: Pre-application Submission Prep: 42 days from effective date
Phase 3: Application Submission: 53 days from effective date.
Phase 4: App Approval + Final Steps: 73 days from effective date.

3. RESPONSE TIMES – 3 BUSINESS DAYS

Normal deadlines for specific project “to-dos” will be organized within the project and the Milestone Deadlines for each phase are published on the Project Plan. From time to time, either party may need to submit materials to the other party for review, completion, corrections, or other updates. To expedite the project, both parties agree to reply to the other party with the requested materials or information within 3 business days.

4. PROJECT CANCELLATIONS

Projects are subject to cancellation if the client has not met their unique responsibilities defined in each project phase or has not responded within 3 business days to a previous request made by CACFP Solutions. The steps and/or documents required by CACFP Solutions and the Client will be outlined for the client upon project signup.

5. PROJECT MILESTONE FEE

With the exception of Milestone 1, project Milestone fees will be auto-charged to the Client’s payment method on file on or around each Milestone Deadline. If the project phase is completed prior to the Milestone Deadline, the client will be charged on or around the date the project phase is completed. No refunds are available for milestones previously paid, including in the event a project is canceled.

6. POTENTIAL PROJECT OFFSET CHARGE

CACFP Solutions will provide CE application project services to the Client for the price quoted in exchange for the client’s agreement to sign up for ongoing monthly Program Services during Phase 4 of the CE Application. This would be in anticipation of CE approval. Failure to meet this condition will result in an additional “Project Offset Charge” being billed, which doubles the cost of the overall project as compared to the original quote.

7. APPLICATION DOCUMENT COLLECTION

CACFP SOLUTIONS will provide Client with a list of documents and any other steps required for Client’s final submission of the initial application to Texas Department of Agriculture (“TDA”). CACFP SOLUTIONS will also provide guidance and support to Client in completing any specific TDA application forms properly. The Client retains full and final responsibility for completion and submission of the application to TDA.

8. NO GUARANTEES

CACFP Solutions will do everything possible to support the client during their CE Application based on our years of experience. Despite this commitment and our good history of helping clients receive approval, we can offer no particular result given that CE application materials are reviewed and approved by the Texas Department of Agriculture.

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Phone: 512-657-8036

Phone: 512-657-8036
10900 Research Blvd Ste 160C
Austin, Texas, 78759