1. Recurring Client Tasks — The Monthly Pulse
These are the rhythms that keep your CACFP program compliant and your reimbursement accurate. Stay on top of these and claim processing goes smoothly every month.
Daily
• Log meal counts and attendance for every meal service in MyFoodCloud. Every meal, every day — even if only one child was served. Point of Service.
Every Morning
• Review and approve the daily menu in MyFoodCloud before your first meal service. Unapproved menus create issues at claim time.
Weekly
• Receipts: Submit all food and supply receipts to your designated client folder in Zoho Expenses.
| ⏱ Receipt Submission WindowTip: Submit receipts weekly — don’t let them stack up at month-end. |
Monthly Finalization
Before your finalization deadline, make sure ALL three of the following are complete in MyFoodCloud:
• All attendance and meal counts are logged for every day you were open
• All daily menus are approved (check for any unapproved days)
• All daily meal production records are approved
If any of these three are missing, your claim cannot be fully processed.
| Service Tier | Finalization Deadline |
| Priority Clients | 2nd of the month |
| Standard Clients | 5th of the month |
2. Your Monthly Reporting Packet
Once your records are finalized, your reporting packet is automatically generated and sent to you by email. This packet contains everything you need to file your reimbursement claim and stay audit-ready.
Claim Audit Report
Contains the exact numbers you need to enter into the TX-UNPS portal for reimbursement. Use this report — not estimates or your own records — to file your claim.
Claim Performance Report
A snapshot of your monthly CACFP metrics, trends, and operational performance. Useful for identifying patterns and preparing for administrative reviews.
| Important: You Still File in TX-UNPSYour reporting packet gives you the numbers — but you are still responsible for logging intoTX-UNPS and entering them yourself to submit your claim for reimbursement. The packet does not automatically file your claim. Filing is a separate step you take in TX-UNPSafter you receive your report. |
3. Reporting Delivery Schedule
Packets are delivered automatically by email on the following schedule:
| Service Tier | Delivery Date | Delivery Time |
| Priority Service Clients | 4th of the month | 10:00 AM |
| Standard Service Clients | 7th of the month | 2:00 PM |
If you don’t see your packet in your inbox on the delivery date, check your spam folder first. If it’s still missing, contact us and we’ll resend it.
4. Filing Tips — TX-UNPS
These are the most common TX-UNPS questions we receive. Knowing these will save you time and prevent delays.
How to file your claim
• Log into TX-UNPS at squaremeals.org
• Go to the Claims tab → Claim Entry – Centers
• Select the correct claim month
• Enter the numbers exactly as they appear in your Claim Audit Report
• Submit — the status will change from Pending to Accepted once submitted correctly
If you filed with the wrong numbers
Don’t worry — TX-UNPS allows claim revisions. Here’s how:
• Go to Claims tab → Claim Entry – Centers
• Click on the claim month that needs to be corrected
• Click the red Add Revision button
• Make your corrections using the updated Claim Audit Report numbers
• Resubmit — the revision replaces your original filing
You can revise a claim multiple times if needed. Always use the most recent report we send you.
5. Reimbursement Delays
Once your claim is submitted and accepted in TX-UNPS, reimbursement typically arrives within 4–7 business days. If your deposit hasn’t arrived after that window, here’s what to do.
Common reasons for delays
• A federal or state holiday fell within the processing window — this is normal and adds a few business days
• Your claim status in TX-UNPS shows Pending instead of Accepted — the claim was not fully submitted
• A correction or revision was submitted and is still being processed by TDA
How to check your claim status
• Log into TX-UNPS and go to the Claims tab
• If your claim shows Pending, you need to submit it — it has not been filed yet
• If your claim shows Accepted, it is processing and your deposit is on the way
If you need to follow up with TDA directly
Contact TDA Financial Services using the information below. Have your center name and claim month ready when you call or email.
| Phone | (512) 463-7476 — ask to speak with Financial Services |
| CACFP.BOps@TexasAgriculture.gov | |
| Escalation | Tammy.Horton@texasagriculture.gov |
Note: We can also help you check your claim status in TX-UNPS if you share your login credentials with us. Just reach out and we’ll take a look.
| Questions? We’re here.Email: help@cacfpsolutions.com | Phone: 1-800-367-1563 |
