Effective Date: January 1, 2024
Last Updated: April 15, 2026

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our services.

What personal information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information, or other details so that we can provide our services to you. We also collect your mobile phone number when you opt in to receive SMS/text messages from CACFP Solutions. Additionally, we may collect information regarding your interaction with our SMS messages, such as delivery reports, read receipts, and any responses you send to us.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, enter information on our site, or opt in to receive SMS/text messages from CACFP Solutions.

How do we use your information?

We may use the information we collect in the following ways: to personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested; to improve our website in order to better serve you; to allow us to better service you in responding to your customer service requests; to administer a contest, promotion, survey, or other site feature; to quickly process your transactions; to send periodic emails regarding your order or other products and services; to send SMS/text messages including service alerts, appointment reminders, account updates, and support communications related to CACFP services that you have opted in to receive; and to provide customer support and respond to inquiries.

How do we protect the information we receive?

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information about your visit. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to understand and save user preferences for future visits and to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services may not function properly.

SMS/Text Messaging Terms

Opting In: SMS opt-in consent is obtained through our website’s Contact Us form at cacfpsolutions.com. When you submit the form, you are presented with a clear disclosure that states the brand name (CACFP Solutions), the types of messages you will receive (service alerts, appointment reminders, account updates, and support communications related to CACFP services), that message frequency varies based on account activity, that standard message and data rates may apply, instructions to reply STOP to opt out or HELP for assistance, and references to our Terms of Service and Privacy Policy. By checking the consent checkbox and submitting the form, you are providing your express written consent to receive recurring SMS/text messages from CACFP Solutions. No text messages are sent until consent has been obtained through form submission. After consent is confirmed, you will receive a welcome text confirming your enrollment in our SMS communications program.

Message Frequency: Message frequency varies depending on your account activity, service needs, and engagement preferences.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. CACFP Solutions is not responsible for any charges from your carrier.

Opt-Out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you opt back in.

Help: For support, reply HELP to any SMS message, email us at help@cacfpsolutions.com, or call 512-657-8036.

Consent and Opt-In Data Sharing: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services used to deliver messages on our behalf.

How can you opt out, remove, or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us link on the home page or by emailing help@cacfpsolutions.com. Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for recordkeeping purposes. For SMS opt-out instructions, see the SMS/Text Messaging Terms section above.

Third-Party Disclosures

We do not sell, rent, or share your personal information with any third parties for marketing or promotional purposes. Mobile information will not be shared, sold, or conveyed to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Transfer of Your Personal Information

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Personal Information

CACFP Solutions does not sell or share personal information with third parties for marketing or promotional purposes. Mobile information will not be shared, sold, or conveyed to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

We may share your information with third-party service providers who assist us in delivering our services, including SMS messages. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or a government agency.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Service Providers

We employ third-party companies and individuals to facilitate our services (“Service Providers”), to provide our services on our behalf, or to assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having your activity on our service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity. For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page at http://www.google.com/intl/en/policies/privacy/.

Payment Processors

We provide paid products and services. In that case, we use third-party services for payment processing. We do not store your payment card information on our servers.

Information Regarding Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information. If you are a resident of the European Economic Area, you have certain data protection rights. CACFP Solutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. Your rights include the right to access the personal information we hold about you; the right to request rectification of inaccurate personal information; the right to request erasure of your personal information; the right to request restriction of processing of your personal information; the right to object to processing of your personal information; and the right to data portability, meaning the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. If you wish to exercise any of these rights, please contact us at help@cacfpsolutions.com or call 512-657-8036. We may ask you to verify your identity before responding to such requests. You also have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

“Do Not Sell My Personal Information” Notice for California Consumers Under the California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that the business has collected about the consumer; the right to request that a business delete any personal data about the consumer that the business has collected; the right to request that a business that sells a consumer’s personal data not sell the consumer’s personal data; and the right not to be discriminated against for exercising any of these rights. You may submit a request yourself or through an authorized agent. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at help@cacfpsolutions.com or call 512-657-8036.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date at the top.

Contact Us

If there are any questions regarding this Privacy Policy, you may contact us at help@cacfpsolutions.com or call 512-657-8036. Our mailing address is 10900 Research Blvd Ste 160C, Austin, Texas 78759.